46 low data
A Better Bathtub Resurfacing
4.5(2)
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Bathroom & Kitchen Remodel PlumbingEmergency Plumbing
1-Tom-Plumber
Emergency PlumbingDrain & Sewer CleaningLeak Detection & RepairGas Line ServicesBathroom & Kitchen Remodel PlumbingWater Heater Installation & RepairCommercial Plumbing
Google-verified380 Google reviews
- Services
- Emergency Plumbing, Drain & Sewer Cleaning, Leak Detection & Repair
- Reviews
- 380
What recent reviews say
Matt, Jacob, David, Jordan, Jerel, Joshua, Jarrell, and Aaron reliably show up in storms and explain repairs step-by-step, winning 95 percent five-star ratings. One clogged sewer needed a second opinion, but the team refunded the bill and earned back trust through honest follow-up.
They tackle emergency leaks, busted pipes, water heater swaps, and apartment complexes alike. Technicians arrive early, work through obstacles, and send videos of finished work. Pricing runs high on after-hours calls, though reviewers note it reflects the premium of weekend and evening availability.
Praised for
- emergency availability in bad weather
- named technicians explain work clearly
- fast diagnosis and repair
- fair pricing for after-hours service
- responsive when issues arise
Watch-outs
- limited problem-solving on difficult clogs
- initial upsell of expensive replacement without full effort
punctualresponsiveskilled-workmanshipshowed-up-on-timefriendly-technicianquick-turnaroundfair-pricingupfront-quote
Best for: homeowners and apartment managers needing reliable emergency service on nights and weekends.
Think twice if: hard clogs may need a second contractor if initial snake attempt does not clear; after-hours pricing reflects emergency availability.
Strengths
- shows up in storms and ice
- named technicians build trust across repeat calls
- explains every step and sends work videos
- fast turnaround for diagnosis and repairs
Worth knowing
- Matt handles emergency leaks and water heater installs
- Jordan Brown praised for quick office service at Quail Run Apartments
- Jerel noted for attention to detail and explanation of work
- Joshua Jones worked residential repairs
- Full refund issued after initial clog service fell short; customer called back to acknowledge improved follow-up
- Technicians provide photos and videos of completed work
- Many appointments available first thing in the morning
What reviews say by service
- Emergency Plumbing
- Matt arrives in storms and ice; solves leaks and burst pipes fast with clear explanation.
- Drain & Sewer Cleaning
- Snake work on difficult clogs sometimes requires second opinion; team refunds when initial attempt does not fully resolve.
- Water Heater Installation & Repair
- Matt diagnoses leaks well and installs replacements efficiently.
- Leak Detection & Repair
- Quick diagnosis of water valve and water bib leaks; finds hidden issues customers did not know about.
- Commercial Plumbing
- Jordan Brown praised for prompt one-hour office fix; Quail Run Apartments notes professional dedication.
- Bathroom & Kitchen Remodel Plumbing
- Matt repaired burst kitchen sink pipes well; Jacob and David handle sink and fixture work.
How it compares
- Rated 4.9 against a 4.72 average across the 77 drain & sewer cleaning businesses listed here.
- Has more Google reviews than 89% of the businesses in this directory.
How we scored this
How We Rank Star rating 92
Review volume 100
Review recency 85
Review sentiment 70
Profile completeness 50
Verification 30
Rating breakdown
5
361
4
12
3
3
2
2
1
2
Common questions
- Can you come out at night or on weekends?
- Yes. Matt came at 6 p.m. before an ice storm, and another customer had a water bib fixed on a Sunday in bad weather. First-thing-morning appointments are also available.
- What happens if a repair does not work on the first try?
- The team refunded a $500 sewer snake service when an initial unclog attempt did not fully resolve the problem, though the customer later called another plumber who finished the job quickly.
- Will the technician explain the work?
- Yes. Multiple reviews mention technicians explain everything clearly, and Jordan Brown provides videos of completed work.
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Call Dad delivers fast HVAC repairs with technicians who take time to diagnose issues thoroughly and explain options clearly. Customers consistently praise the friendly, respectful service and honest approach to pricing, with several noting same-day fixes and availability through their AI receptionist. Two recent no-shows stand out against an otherwise strong track record of punctuality and follow-through. The crew includes named technicians like Jayson, Robert, Isiah, and Q who routinely earn praise for knowledge and professionalism. The business offers maintenance plans, military discounts, and handles repairs from simple refrigerant recharges to heat pump replacements. One customer specifically highlighted fair pricing and a lack of pressure to overspend on unnecessary work.
Emergency PlumbingWater Heater Installation & RepairCommercial Plumbing