Columbia, SC Plumber Guide
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Clear Water Group, LLC

Updated 2026-08-01 · 2,402 reviewed · 151 listed · Scored from 18 Google reviews · How we rank ›

5.0(18) 82 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingDrain & Sewer CleaningGas Line ServicesWater Heater Installation & Repair

Google-verified18 Google reviewsOver 30 years experience

Clear Water Group, LLC
Services
Emergency Plumbing, Drain & Sewer Cleaning, Gas Line Services
Reviews
18

What recent reviews say

All 18 reviews are five-star. Customers consistently praise Melvin Brown by name for fast response times, honest problem-solving, and follow-up phone calls. He troubleshoots equipment like Rinnai water heaters in-depth, installs new systems, and charges fairly for repairs. Reviewers highlight punctuality, cleanliness after jobs, and willingness to go beyond the initial scope without running up the bill.

Praised for
  • Melvin Brown known by name, delivers personal attention
  • Quick response and same-day or next-day service
  • Honest diagnosis saves customers money
  • Clean work, thorough troubleshooting, follows up
punctualfair-pricingskilled-workmanshipresponsiveclean-work-areashowed-up-on-timefriendly-technicianquick-turnaround
Best for: Homeowners needing honest diagnosis, fast water heater repair, or long-term maintenance relationships.

Strengths

  • Owner Melvin Brown personally troubleshoots and calls customers back
  • Fast response, often same-day or next-day availability
  • Honest diagnosis; saves customers from unnecessary repairs
  • Rinnai tankless water heater specialist and certified

Worth knowing

  • Melvin Brown, owner, handles and follows up on jobs personally
  • Rinnai tankless water heater specialist; offers semi-annual maintenance contracts
  • Troubleshoots via phone and pictures before sending technician
  • State licensed and certified; 30+ years in business
  • Clean work area after completion noted across reviews

What reviews say by service

Water Heater Installation & Repair
Rinnai specialist praised for same-day or fast repair, flushing, and maintenance; customers request ongoing contracts.
Emergency Plumbing
Called out for under-two-hour response time and same-day resolution; on-call availability on weekends.
Drain & Sewer Cleaning
Trusted for honest diagnosis; customers cite savings from avoiding upsells or misdiagnosis.
Gas Line Services
Listed as available service; no specific review detail provided.

How it compares

  • Rated 5 against a 4.65 average across the 112 emergency plumbing businesses listed here.
  • Has more Google reviews than 55% of the businesses in this directory.

How we scored this

How We Rank
Star rating 87
Review volume 56
Review recency 100
Review sentiment 80
Profile completeness 100
Verification 30

Rating breakdown

5
18
4
0
3
0
2
0
1
0

Common questions

Does Melvin Brown answer calls personally?
Yes. Reviewers report he calls them back to troubleshoot, summarize findings, and answer questions even before sending a technician.
Can I call on Saturday or after hours?
Yes. They advertise 24-hour emergency service and are open 7 days a week.
Do you offer water heater maintenance?
Yes. They are Rinnai certified and offer semi-annual maintenance contracts for tankless water heaters.

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Emergency Plumbing

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Last updated 2026-08-01