How quickly can you get someone to an emergency?

Reviewers report 1-2 hours on weekends and same-day scheduling on weekdays; one customer was serviced within an hour on Saturday.

Do you explain the problem or just fix it?

Crew Plumbing takes time to discuss issues, answer questions, and outline long-term options rather than pushing immediate repairs.

Can I request a specific technician?

One reviewer requested Kevin Tisdale by name for follow-up work after he diagnosed their issue, implying the company accommodates such requests.

Crew Plumbing and Drain

Updated 2026-07-18 · 2,364 reviewed · 148 listed · Scored from 163 Google reviews · How we rank ›

4.8(163) 88 composite score See reviews on Google ✓ Google-verified

Emergency PlumbingDrain & Sewer CleaningWater Heater Installation & RepairCommercial PlumbingGas Line ServicesRepiping & Pipe RepairLeak Detection & RepairBathroom & Kitchen Remodel Plumbing

Google-verified163 Google reviews

Services: Emergency Plumbing, Drain & Sewer Cleaning, Water Heater Installation & Repair
Reviews: 163

What recent reviews say

Kevin Tisdale and his crew consistently arrive within the window they promise, often faster, and spend time explaining what they find rather than pushing unnecessary work. Reviewers describe them as honest and professional whether handling a simple faucet repair, same-day diagnosis of a water heater, or a major sewer line collapse that required emergency coordination with the city.

Praised for

knowledgeable, patient technicians
responds same-day or quickly
fair, transparent pricing
thorough diagnosis and explanation

punctualfair-pricingskilled-workmanshipresponsiveshowed-up-on-timeupfront-quotefriendly-technicianquick-turnaround

Best for: homeowners with urgent plumbing needs who value honesty and quick turnaround over lowest price

Strengths

same-day scheduling often available
experienced crew (Kevin, Kyle, Chris, Paul named)
explains options without pressure to upsell
handles emergencies with speed

Worth knowing

Kevin Tisdale named repeatedly as highly professional technician
Kyle, Chris, and Paul also named as reliable crew members
Chris handles after-hours scheduling
handled total sewer line collapse with less than 24-hour turnaround including city coordination
emergency calls responded to within 1-2 hours on weekends
one reviewer notes fair service call fee for emergency assessment

What reviews say by service

Emergency Plumbing: responds same-day or within hours even on weekends; handles urgent blockages and collapses with speed and planning
Drain & Sewer Cleaning: diagnosed and cleared blockages; helped customer plan long-term sewer line replacement strategy
Water Heater Installation & Repair: diagnosed hot water heater issue quickly and resolved it on first visit
Leak Detection & Repair: identified and fixed sink leak professionally and promptly
Repiping & Pipe Repair: assessed aging Orangeburg piping and developed pragmatic replacement plan

How it compares

Rated 4.8 against a 4.67 average across the 106 emergency plumbing businesses listed here.
Has more Google reviews than 83% of the businesses in this directory.

How we scored this

How We Rank

Star rating 85

Review volume 96

Review recency 83

Review sentiment 80

Profile completeness 100

Verification 30

Rating breakdown

152

Common questions

How quickly can you get someone to an emergency?: Reviewers report 1-2 hours on weekends and same-day scheduling on weekdays; one customer was serviced within an hour on Saturday.
Do you explain the problem or just fix it?: Crew Plumbing takes time to discuss issues, answer questions, and outline long-term options rather than pushing immediate repairs.
Can I request a specific technician?: One reviewer requested Kevin Tisdale by name for follow-up work after he diagnosed their issue, implying the company accommodates such requests.

Request a quote

Similar plumbers nearby

Deliberate Solutions LLC

4.8(42)✓ Google-verified

Deliberate Solutions under Cesar Leon handles repair and maintenance work across Columbia and Lexington with exceptional consistency. Reviewers across decades emphasize punctuality, trustworthiness, and willingness to tackle varied jobs from toilet repairs to deck work, fencing, and interior updates. Multiple long-term customers credit him with solving problems others couldn't and completing work to his own high standards rather than taking shortcuts. The team works fast, leaves spaces clean, and keeps pricing fair relative to the skill on display. Cesar is praised for being cheerful, answering questions thoroughly, and showing up as promised. One reviewer in Texas conducted virtual consultations and felt equally supported from a distance. No negative feedback appears in recent reviews.

Emergency Plumbing

View profile