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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Five of six reviewers over the past nine years rate Nipper & Son highly for arriving on schedule, solving tough problems (like hidden wall leaks), and not surprising customers with bills. One reviewer reported long waits to reach them by phone and an unresolved shower drain leak from prior work.
Long-time customers praise quick emergency response and Robert's decade-long reliability, but newer reviews document repeated no-shows, missed callbacks, and phone lines that went out of service. The gap suggests the business may have changed or faced operational issues.
Ivan and his crew solve problems that stymie other plumbers, arrive when promised, and charge fair prices. Reviewers trust him enough to hire IMT repeatedly over years, citing his clear communication, hands-on approach, and willingness to stay late or return to finish the job right. Customers praise his work across faucet repairs, water heater replacements (both tank and tankless), and diagnosis of high water bills. The business operates seven days and serves Chapin and surrounding areas, with 96% five-star reviews across 55 Google ratings.
Last updated 2026-07-18