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Oneal Plumbing & Backflow Spec

Updated 2026-07-18 · 2,364 reviewed · 148 listed · Scored from 19 Google reviews · How we rank ›

4.8(19) 74 composite score See reviews on Google
Emergency PlumbingGas Line ServicesDrain & Sewer Cleaning

19 Google reviews

Oneal Plumbing & Backflow Spec
Services
Emergency Plumbing, Gas Line Services, Drain & Sewer Cleaning
Reviews
19

What recent reviews say

Charles and Mr. Neil earn consistent praise for professionalism, friendliness, and clear explanations during backflow testing and valve repairs. One reviewer experienced a significant no-show after multiple promises to visit, tempting frustration with an otherwise solid track record of on-time service and reasonable pricing across annual city-required testing and residential plumbing work.

Praised for
  • professional and personable
  • responsive and reliable
  • fair prices
  • thorough diagnostics and explanations
Watch-outs
  • no-show on scheduled service
  • delayed communication
punctualfair-pricingskilled-workmanshipresponsivefriendly-technicianquick-turnaroundshowed-up-on-time
Best for: Homeowners and property managers needing annual backflow testing or residential valve work.
Think twice if: One reviewer experienced a no-show after multiple promises; confirm appointment timing beforehand if scheduling is critical.

Strengths

  • backflow testing expertise and city compliance know-how
  • personable, clear communication
  • reasonable pricing
  • handles volume work efficiently

Worth knowing

  • Charles and Mr. Neil are named technicians regularly praised
  • Backflow testing is their core recurring service for city compliance
  • Handle bulk testing efficiently (served 14 residents in one visit)
  • Water valve replacement and faucet work mentioned positively

What reviews say by service

Emergency Plumbing
One reviewer experienced unresponsiveness and no-show despite multiple promises; most others report on-time, reliable service.
Drain & Sewer Cleaning
Limited review detail; one mention of professional work on drain-related diagnostics.
Gas Line Services
No clear review evidence for gas-line services.

How it compares

  • Rated 4.8 against a 4.67 average across the 106 emergency plumbing businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

How we scored this

How We Rank
Star rating 81
Review volume 56
Review recency 100
Review sentiment 68
Profile completeness 75
Verification 0

Rating breakdown

5
18
4
0
3
0
2
1
1
0

Common questions

Do you handle the annual backflow testing the city requires?
Yes. Multiple reviewers confirm Charles and Mr. Neil handle city-mandated annual backflow testing and inspections, often handling volume work efficiently.
Can you explain what needs repair before starting work?
Yes. Reviewers consistently note Charles takes time to explain diagnoses and what work is needed, helping clients understand the issue before proceeding.

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One five-star reviewer praised work quality and pricing well below larger firms. Another one-star review reported a no-show with no advance notice, forcing a call to another plumber.

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Last updated 2026-07-18