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1st Choice Quality Heating, Air, Plumbing

Updated 2026-07-18 · 2,364 reviewed · 148 listed · Scored from 86 Google reviews · How we rank ›

4.9(86) 89 composite score See reviews on Google ✓ Google-verified Publishes prices
Emergency PlumbingWater Heater Installation & Repair

Google-verified86 Google reviewsover 25 years

1st Choice Quality Heating, Air, Plumbing
Services
Emergency Plumbing, Water Heater Installation & Repair
Reviews
86

What recent reviews say

Russell Dennis dominates the review record: punctual, polite, and thorough on water heaters, leaks, and plumbing fixes. Other technicians (Chris, Leroy, Kris, Jeff, Lavance) earn equal praise for courtesy and clarity. Same-day service and detailed explanations are consistent.

One reviewer noted price as steep but necessary for quality. Cleanup is reliable. The 4.9 rating across 86 reviews (93% five-star) reflects near-unanimous satisfaction with emergency calls and water heater work.

Praised for
  • reliable technician Russell Dennis
  • quick same-day fixes
  • professional and knowledgeable
  • clean work, no mess left behind
  • explains work clearly
punctualshowed-up-on-timeskilled-workmanshipfriendly-technicianclean-work-arearesponsivequick-turnaround
Best for: homeowners needing same-day water heater or leak repair with clear, friendly communication
Think twice if: budget-conscious customers; one reviewer found pricing steep, though quality was not disputed

Strengths

  • named technicians with strong individual reputations
  • same-day emergency response
  • thorough explanation of work and pricing

Worth knowing

  • Russell Dennis is named repeatedly across recent emergency and water heater calls
  • technicians (Russell, Chris, Leroy, Kris, Jeff, Lavance) are individually praised by name
  • water shut-off valve installation and dishwasher line correction mentioned as completed work
  • same-day leak and water heater repairs documented
  • cleanup after work is consistent

What reviews say by service

Emergency Plumbing
Same-day response on leaks and water line issues; Russell Dennis is primary emergency tech
Water Heater Installation & Repair
Water heater replacement and repair praised for speed and technician clarity; no wait complaints

How it compares

  • Rated 4.9 against a 4.67 average across the 106 emergency plumbing businesses listed here.
  • Has more Google reviews than 77% of the businesses in this directory.

How we scored this

How We Rank
Star rating 90
Review volume 84
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
80
4
4
3
0
2
0
1
2

Common questions

Can you fix a water heater or leak the same day?
Yes. Multiple reviews confirm same-day completion on water heater replacement and leak repair.
Do you offer payment plans?
Their website lists 0% interest financing for up to 24 months.
Can I request Russell Dennis by name?
Yes. At least one review explicitly requests him again, suggesting you can ask for specific technicians.
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Last updated 2026-07-18