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Cottrell & Co., Inc. Plumbing, Heating And Air

Updated 2026-08-01 · 2,402 reviewed · 151 listed · Scored from 628 Google reviews · How we rank ›

4.9(628) 93 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingDrain & Sewer CleaningLeak Detection & RepairGas Line ServicesBathroom & Kitchen Remodel PlumbingWater Heater Installation & RepairRepiping & Pipe RepairCommercial Plumbing

Google-verified628 Google reviewsSince 1995

Cottrell & Co., Inc. Plumbing, Heating And Air
Services
Emergency Plumbing, Drain & Sewer Cleaning, Leak Detection & Repair
Reviews
628
Compare: Call Dad vs Cottrell & Co. for commercial plumbing in ColumbiaCarolina Conditions vs Cottrell & Co. for bathroom and kitchen remodel plumbingCPS Drain & Plumbing vs Cottrell & Co: leak detection and repair compared

What recent reviews say

Over eight years and hundreds of jobs, Cottrell delivers consistent professionalism. Technicians like Brett, Chris, Tim, Kurt, and Josh arrive on time or early, explain their work clearly, and handle emergencies the same day. Customers consistently note fair pricing and respectful treatment of their homes.

Multiple visits reveal the hallmark: plumbers identify issues promptly, offer choices, quote upfront, and move fast. HVAC tuneups are thorough. Sunday emergency calls get same-day response. Staff names appear regularly because homeowners return-a sign trust outlasts any single repair.

Praised for
  • prompt emergency response
  • knowledgeable technicians
  • professional and courteous staff
  • fair pricing
  • thorough and efficient work
punctualfair-pricingskilled-workmanshipresponsiveshowed-up-on-timeupfront-quotefriendly-technicianquick-turnaround
Best for: homeowners needing reliable emergency plumbing and heat/AC repair in the Midlands
Think twice if: none evident from the reviews provided

Strengths

  • same-day emergency response
  • named technicians who explain work clearly
  • consistent upfront pricing
  • loyal customer repeat rate

Worth knowing

  • Master Plumbers and NATE Certified HVAC Specialists on staff
  • named technicians (Brett, Chris, Tim, Kurt, Josh) consistently praised in reviews
  • Sunday same-day emergency response documented
  • upfront quotes given before work
  • technicians call 40 minutes before arrival to notify customers

What reviews say by service

Emergency Plumbing
Sunday emergencies routed same day; fast diagnosis and repairs praised.
Drain & Sewer Cleaning
Kitchen sink leak repair handled professionally with clear explanation of work.
Water Heater Installation & Repair
Semi-annual HVAC tuneup thorough and includes performance advice for summer heat.
Leak Detection & Repair
Under-sink and slab leak repairs diagnosed quickly and quoted upfront.
Gas Line Services
Listed service but not explicitly detailed in reviews.
Bathroom & Kitchen Remodel Plumbing
Website lists bathroom remodeling; no direct review evidence.

How it compares

  • Rated 4.9 against a 4.72 average across the 77 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 92% of the businesses in this directory.

How we scored this

How We Rank
Star rating 93
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
595
4
13
3
4
2
2
1
14

Common questions

Can Cottrell handle plumbing emergencies on weekends?
Yes. A customer needed service on a Sunday and received same-day response with a technician arriving promptly to diagnose and repair the issue.
Do technicians explain what they are doing?
Yes. Multiple reviews mention technicians explaining work clearly, offering choices, and giving advice (e.g., HVAC performance tips in summer heat).
Will I get a quote before work begins?
Yes. A customer noted the technician was 'upfront with the pricing to do the work' before proceeding.
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Last updated 2026-08-01