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Dr Rooter

Updated 2026-07-18 · 2,364 reviewed · 148 listed · Scored from 29 Google reviews · How we rank ›

5.0(29) 85 composite score See reviews on Google ✓ Google-verified
Water Heater Installation & RepairEmergency PlumbingDrain & Sewer CleaningLeak Detection & Repair

Google-verified29 Google reviews25+ years in operation

Dr Rooter
Services
Water Heater Installation & Repair, Emergency Plumbing, Drain & Sewer Cleaning
Reviews
29

What recent reviews say

A locally owned plumber earning consistent five-star reviews for speed, honesty, and professionalism. Technicians like Jordan and Josh arrive on time with tools ready, diagnose problems clearly, and leave the space clean. Reviewers praise transparent pricing and willingness to stay until the job is done, even in tight spaces.

Staff communicate before arrival (name and photo sent), explain options, and handle both residential and commercial work. Many note this is a local business with a human on the phone, not a corporate chain. The value extends to equipment maintenance and team training, visible in how they show up prepared and stay professional throughout.

Praised for
  • responsive and fast dispatch
  • honest and trustworthy technicians
  • transparent communication and upfront pricing
  • clean work area
  • professional and personable staff
punctualfair-pricingskilled-workmanshipresponsiveclean-work-areashowed-up-on-timeupfront-quotefriendly-technicianquick-turnaroundlicensed-insured
Best for: homeowners and commercial facilities needing fast, honest plumbing with no corporate middleman

Strengths

  • Same-day emergency availability
  • Technicians named and photographed before arrival
  • Local business with human phone support
  • Transparent pricing and no surprises

Worth knowing

  • Technician Jordan praised for full assessment and affordable rates
  • Technician Josh noted for integrity, dependability, and commitment to doing the right thing
  • Fleet maintenance to professional standards signals staff training and equipment reliability
  • Texts name and photograph of technician before arrival
  • Business claims 25+ years in operation and licensed specialists
  • Stay on-site until job complete and area cleaned

What reviews say by service

Water Heater Installation & Repair
Tankless heaters and installation mentioned on their website; no specific service complaints or praise in reviews.
Emergency Plumbing
Fast response and same-day availability noted across multiple reviews; described as responsive emergency service.
Drain & Sewer Cleaning
Drain cleaning listed on website; no detailed feedback in reviews.
Leak Detection & Repair
Leak detection and pipe repair listed on website; one review mentions fixing a misdiagnosed leak from another company, resolved with excellence.

How it compares

  • Rated 5 against a 4.73 average across the 83 water heater installation & repair businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

How We Rank
Star rating 90
Review volume 64
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
29
4
0
3
0
2
0
1
0

Common questions

Can I see who is coming to my appointment?
Yes. Dr Rooter sends a text and call with the technician's name and photograph before they arrive.
Are they available for emergency calls?
Yes. Multiple reviews mention fast response and same-day availability for urgent plumbing problems.
Do they work in commercial settings?
Yes. The business serves both residential and commercial customers, and their website lists commercial plumbing as a service.
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Last updated 2026-07-18