Columbia, SC Plumber Guide
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CPS Drain & Plumbing

Updated 2026-08-01 · 2,402 reviewed · 151 listed · Scored from 403 Google reviews · How we rank ›

5.0(403) 94 composite score See reviews on Google ✓ Google-verified
Emergency PlumbingDrain & Sewer CleaningGas Line ServicesWater Heater Installation & RepairRepiping & Pipe RepairCommercial PlumbingLeak Detection & Repair

Google-verified403 Google reviewssince 1991

CPS Drain & Plumbing
Services
Emergency Plumbing, Drain & Sewer Cleaning, Gas Line Services
Reviews
403
Compare: CPS Drain & Plumbing vs Carolina Conditions: which one for water heater work?CPS Drain & Plumbing vs Call Dad: which one for an emergency plumbing call?CPS Drain & Plumbing vs Cottrell & Co: leak detection and repair compared

What recent reviews say

People call CPS for emergencies and routine repairs and get fast, same-day or next-day appointments. Technicians like Gary, Joel, and Robert show up on time, diagnose problems quickly, and charge fairly; many reviewers mention the company leaves work areas cleaner than they found them and staff explain the job clearly.

CPS handles water line replacements, leak repairs, faucet work, toilet installation, waste line issues, and water heater bids. The business operates as a family-owned shop (staff members Colleen and staff are mentioned by name), and reviewers consistently note transparency about costs and willingness to address extra problems while onsite without overcharging.

Praised for
  • responsive and punctual service
  • knowledgeable and skilled technicians
  • fair pricing and upfront quotes
  • thorough cleanup and professionalism
  • staff names are known and praised
punctualfair-pricingskilled-workmanshipresponsiveclean-work-areashowed-up-on-timeupfront-quotefriendly-technician
Best for: Homeowners needing same-day emergency repair or water line replacement in the Columbia midlands.

Strengths

  • Same-day or next-day emergency response
  • Named technicians praised repeatedly across reviews
  • Transparent pricing with no-pressure bids
  • Thorough cleanup and attention to detail

Worth knowing

  • Technicians named include Gary, Joel, Robert, and Colleen (office staff); all praised for professionalism and responsiveness
  • Specific services repeatedly mentioned: outdoor faucet leak repair, water line replacement, waste line issues, toilet installation, shower head and faucet replacement, water heater bidding
  • One review notes crew lacked angle to push debris out on a large pipe replacement job, but job was completed on time with clear pricing
  • Staff will address secondary issues onsite without upselling, per multiple reviewers
  • Cleanup and site restoration to original condition is mentioned across several reviews

What reviews say by service

Emergency Plumbing
Fast response to emergency calls; technicians arrive earlier than promised and diagnose quickly
Drain & Sewer Cleaning
Replaced under-house water pipes on a large job; crew noted lack of angle to clear debris but completed work on time
Leak Detection & Repair
Quickly diagnosed and repaired outdoor faucet leaks, crawlspace leaks, and water line leaks
Water Heater Installation & Repair
Provided prompt bid and quoted price for water heater replacement
Repiping & Pipe Repair
Completed full under-house water pipe replacement with clear upfront pricing for large job
Commercial Plumbing
No clear evidence in reviews

How it compares

  • Rated 5 against a 4.65 average across the 112 emergency plumbing businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How we scored this

How We Rank
Star rating 99
Review volume 100
Review recency 100
Review sentiment 81
Profile completeness 100
Verification 30

Rating breakdown

5
399
4
1
3
2
2
0
1
1

Common questions

Can CPS come out the same day or next day?
Yes. Multiple reviewers report same-day afternoon appointments and next-day service. Staff call back quickly and schedule rapidly.
Do they provide upfront quotes before starting work?
Yes. Reviewers consistently mention clear pricing and formal bids; one mentions a bid for water heater replacement was provided and accepted before work began.
Will they fix small problems found during the main repair without extra charges?
Yes. One detailed review notes the technician 'cheerfully corrected' one or two unrelated issues without overcharging, described as 'over and above the call of duty'.
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Last updated 2026-08-01