Google-verified3 Google reviews
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
All 12 reviews praise this company for honest pricing, rapid response to emergencies, and technicians who solve problems without pushing unnecessary work. Customers return repeatedly for plumbing, HVAC, water heater, and gas line jobs, consistently noting professional communication and fair value.
Conner Plumbing earns consistent praise for arriving on time, answering calls quickly, and solving problems without delay. Named technicians like Talon and Matt handle water heaters, leaks, and fixture work with professionalism and care, leaving work areas clean and customers confident enough to call back.
Most recent work shows technicians diagnosing problems accurately and treating customers with respect. One household reported pressure to replace working systems, then conflicting warranty claims cast doubt on whether replacements were needed. The bulk of feedback praises named staff like Pablo Bonilla, Jeffrey Pridgeon, and David Williams for patience and transparency, but the 1-star review raises a trust concern worth considering. Cassell handles plumbing, water heater, and HVAC work in Irmo with same-day or next-day response typical. Customers note clean jobsites, picture updates during work, and willingness to discuss options before committing to expensive repairs. The one serious complaint centred on a technician and supervisor recommending costly replacements without clear justification, then later suggesting to warranty companies that those same upgrades were unnecessary.
Last updated 2026-07-18