61 low data
Southern Atlantic Mechanical
5.0(4)✓ Google-verified
All five-star reviews praise quality products and skilled installation. Commercial HVAC and on-call residential service stand out.
Emergency PlumbingCommercial Plumbing
On Call Plumbing, Heating & Air
Drain & Sewer CleaningWater Heater Installation & RepairEmergency PlumbingLeak Detection & RepairBathroom & Kitchen Remodel PlumbingRepiping & Pipe RepairCommercial PlumbingGas Line Services
Google-verified257 Google reviewsover 15 years
- Services
- Drain & Sewer Cleaning, Water Heater Installation & Repair, Emergency Plumbing
- Reviews
- 257
Compare: CPS Drain & Plumbing vs On Call Plumbing, Heating & Air: which for repiping and pipe repair?
What recent reviews say
On Call's 4.9-star reputation rests on its named technicians-Nathan, JB, Josiah, and Patrick among them-who diagnose issues quickly, explain work clearly, and execute without unnecessary upsells. Dispatch responds within hours, and the team cleans up after themselves, a detail most competitors skip. One recent cancellation during a booked emergency window shows a gap in reliability that undermines otherwise consistent five-star praise.
The business handles drain clearing, leak detection, water heaters, gas lines, and commercial jobs across Columbia and the Midlands. Customers consistently note that technicians offer multiple repair options upfront, finish efficiently, and follow up with preventive advice. Their 15-year track record and ability to serve everything from apartment complexes to churches reflects broad service depth and trust built over time.
Praised for
- responsive dispatch and fast arrival
- named technicians deliver skilled workmanship
- professional, friendly demeanor
- honest diagnosis without upselling
- thorough cleanup and attention to detail
Watch-outs
- scheduling reliability and cancellation without advance notice
punctualskilled-workmanshipresponsivefriendly-technicianclean-work-areashowed-up-on-timeupfront-quoteno-show
Best for: homeowners and commercial tenants needing same-day diagnosis and honest repair advice without pressure
Think twice if: one recent cancellation during a booked emergency window; confirm availability commitment before scheduling critical jobs
Strengths
- dispatch responds within hours for emergencies
- named technicians known for diagnosis and minimal upselling
- clean work area and aftermath
- multiple upfront options before proceeding
Worth knowing
- Nathan widely praised for quick diagnosis, professional manner, and upsell restraint
- JB noted for respectful work and cleanup
- Josiah credited with sewer line clearing
- Patrick handled water meter emergency
- Dispatch (Mary) coordinated under-two-hour arrival
- JB offered three repair options with pricing within 20 minutes
- Joshua Franklin cited for HVAC diagnostic expertise at commercial account (Kilbourne Park Baptist Church)
What reviews say by service
- Leak Detection & Repair
- Pat and Nathan diagnosed and fixed leaks quickly, preventing further damage
- Drain & Sewer Cleaning
- Josiah and Mark cleared severe sewer blockage and overflow efficiently
- Emergency Plumbing
- Nathan resolved urgent bathroom blockage and overflow with professional thoroughness
- Water Heater Installation & Repair
- Reviews mention water heater work but lack specific detail
- Bathroom & Kitchen Remodel Plumbing
- Toilet fixes praised for quality diagnosis and professional execution
How it compares
- Rated 4.9 against a 4.72 average across the 77 drain & sewer cleaning businesses listed here.
- Has more Google reviews than 87% of the businesses in this directory.
How we scored this
How We Rank Star rating 92
Review volume 100
Review recency 100
Review sentiment 75
Profile completeness 100
Verification 30
Rating breakdown
5
247
4
3
3
1
2
0
1
6
Common questions
- How quickly do they respond to emergencies?
- Dispatch can send a technician within two hours or less for emergency calls. One reviewer had water meter work completed same-day.
- Will they try to sell me repairs I don't need?
- Multiple reviewers note technicians offer only needed repairs and suggest future maintenance without pressure. JB and Nathan were both cited for this practice.
- Do they serve commercial properties?
- Yes. They've worked on apartment complexes and churches, and their website lists commercial plumbing as a service.
Similar plumbers nearby
58 low data
Cottrell & Co., Inc. Plumbing, Heating and Air
4.6(13)✓ Google-verified
Cottrell & Co. earns strong marks for fast emergency response and professional technicians across plumbing and heating work. One early complaint flagged a costly misdiagnosis on a water heater that a simpler repair solved for a fraction of the quoted price.
Drain & Sewer CleaningGas Line ServicesBathroom & Kitchen Remodel Plumbing
89
Beaver Plumbing and Electric
5.0(366)✓ Google-verified
Beaver Plumbing earns consistent five-star ratings for responsive emergency work and straightforward repairs. Technicians Garrett, Kaine, and Steve are named repeatedly for professionalism and clear explanations. Dispatch staff Clarissa and Sherry also stand out for helpfulness. The one caveat: one recent review notes unfinished work orders on side jobs like lighting. Most jobs wrap the same day or by next morning. Customers highlight honesty (one tech declined unnecessary work after reviewing photos). Pipe replacements, toilet and flange repairs, and water heater installs are well-documented. Staff leave work areas clean and fill holes back in.
Emergency PlumbingDrain & Sewer CleaningGas Line Services