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Palmetto Leak Detection LLC

Updated 2026-08-01 · 2,402 reviewed · 151 listed · Scored from 57 Google reviews · How we rank ›

4.8(57) 78 composite score See reviews on Google ✓ Google-verified
Leak Detection & Repair

Google-verified57 Google reviews

Palmetto Leak Detection LLC
Service
Leak Detection & Repair
Reviews
57

What recent reviews say

Tom's team locates leaks other plumbers miss and repairs them with surgical precision. Homeowners consistently report exact pricing quotes upfront, next-day or same-day service, and Tom showing up personally to do the work. His calm manner and transparency stand out especially to customers who had expensive, messy failures elsewhere. No one in these reviews complained about price, mess, or follow-through.

Praised for
  • pinpoint leak detection
  • upfront pricing and fair rates
  • owner Tom personally leads work
  • fast response and same-day service
  • minimal damage during repairs
punctualfair-pricingskilled-workmanshipresponsiveshowed-up-on-timeupfront-quotefriendly-technicianquick-turnaround
Best for: Homeowners with suspected subslab leaks or past failed repairs from other companies.

Strengths

  • Finds leaks other plumbers miss
  • Owner Tom does the work personally
  • Quotes upfront and charges fairly
  • Same-day or next-day service

Worth knowing

  • Owner Tom Tefft handles jobs personally
  • Uses precision leak detection to minimize concrete cutting (12x12 inch patches versus competitor's large demolition)
  • Provides photo documentation for insurance
  • Installs water pressure reducers to protect aging pipes
  • Crew arrives same morning or next day
  • Competitor quote mentioned was $155 higher for inferior detection
  • Service manager for multi-family real estate company in Columbia trusts them with their portfolio

What reviews say by service

Leak Detection & Repair
Consistently praised for finding leaks competitors missed, pinpointing exact location to minimize damage, and repairing same or next day at fair cost

How it compares

  • Rated 4.8 against a 4.76 average across the 56 leak detection & repair businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How we scored this

How We Rank
Star rating 84
Review volume 77
Review recency 100
Review sentiment 81
Profile completeness 50
Verification 0

Rating breakdown

5
54
4
0
3
0
2
0
1
3

Common questions

Will you find a leak other plumbers couldn't?
Reviewers specifically noted Palmetto found leaks after seven other plumbers said there was no leak, and located one a competitor missed by 2 feet. Tom uses precision detection to pinpoint the exact spot.
How long does a typical leak repair take?
One subslab hot water leak repair took about 3 hours start to finish, including photo documentation. Repairs often happen the same day or next day you call.
Will you quote me a price upfront?
Yes. Multiple reviewers confirm Tom sends a written estimate the same day and sticks to that price with no surprises.
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Last updated 2026-08-01