Columbia, SC Plumber Guide
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Plumbing Brothers LLC

Updated 2026-08-01 · 2,402 reviewed · 151 listed · Scored from 57 Google reviews · How we rank ›

4.9(57) 78 composite score See reviews on Google ✓ Google-verified
Drain & Sewer CleaningGas Line Services

Google-verified57 Google reviewsover three years with more than a decade of experience

Plumbing Brothers LLC
Services
Drain & Sewer Cleaning, Gas Line Services
Reviews
57

What recent reviews say

Most customers experience fast response times, transparent pricing, and thorough explanations from Jarrod and his team. Technicians arrive promptly even on nights and weekends, diagnose root causes other plumbers miss, and follow up with detailed photos. Two one-star reviews describe billing disputes, incomplete work, and missed follow-ups that left customers stuck with damage.

Plumbing Brothers handles drain cleaning, water heater service, leak repair, and emergency calls through their website they claim serve Lexington, Columbia, and surrounding areas. Staffers Jarrod, Jared, and Stephanie appear frequently in positive reviews for water heater installs and drain diagnostics. Their website claims over three years of operation with more than a decade of collective experience.

Praised for
  • responsive and quick arrival
  • honest pricing and transparent estimates
  • detailed explanations and photos of work
  • thorough problem-solving and root-cause diagnosis
  • professional and personable technicians
Watch-outs
  • unprofessional behavior after initial hire
  • work not completed as promised
  • follow-up appointments missed
  • high pricing for service calls
  • poor installation quality causing later failures
responsivepunctualupfront-quoteskilled-workmanshipfriendly-technicianshowed-up-on-timequick-turnaroundfair-pricingclean-work-areapoor-communication
Best for: Homeowners needing honest diagnosis and willing to pay for quality repair on nights and weekends.
Think twice if: Watch out for pricing disputes on service calls and verify completion before final payment if disputes emerge.

Strengths

  • Same-day and emergency response
  • Diagnoses root causes of recurring problems
  • Transparent quotes and detailed photo documentation
  • Experienced owner Jarrod and skilled installer Jared

Worth knowing

  • Owner Jarrod frequently mentioned for responsiveness and honest diagnosis
  • Technician Jared praised for water heater installations in tight spaces
  • Stephanie handles scheduling and after-hours calls
  • Reviews cite detailed photos sent during jobs
  • One review reports $1000 charge for 2.5-hour Sunday service call (unstop only)
  • Another reports $500 follow-up charge for p-trap reinstallation after initial visit
  • Military and teacher discounts mentioned in one review

What reviews say by service

Drain & Sewer Cleaning
Found and fixed the root cause of recurring drain clogs that other plumbers had missed; thoroughly unplugged and repaired incorrectly installed drain.
Gas Line Services
Reviews do not clearly speak to gas-line services; gas-line category cannot be assessed from review text.

How it compares

  • Rated 4.9 against a 4.72 average across the 77 drain & sewer cleaning businesses listed here.
  • Has more Google reviews than 71% of the businesses in this directory.

How we scored this

How We Rank
Star rating 88
Review volume 77
Review recency 100
Review sentiment 61
Profile completeness 75
Verification 30

Rating breakdown

5
55
4
0
3
0
2
0
1
2

Common questions

Do you answer calls after 5pm and on weekends?
Yes. One reviewer reached out after 5pm and received immediate response from a friendly representative, and another praised weekend availability with on-time arrival. Their website claims 24/7 emergency service.
What do you charge for a service call?
Reviews mention $1000 for a 2.5-hour Sunday service call (sink unstop only) and $500 for a follow-up p-trap repair. Other five-star reviews describe pricing as fair, but exact rates depend on the job. Call for a quote.
Will you send photos of my work?
Yes. Multiple reviewers note that Jarrod sends detailed photos of every step, so you can see exactly what was done.

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Derek, Austin, Mike, Butch, Carlos, and Matt are the faces reviewers name most often, each praised for arriving on time, explaining work step-by-step, and handling jobs from diagnosis through completion the same day. One customer felt pressured into a $1,127 kitchen faucet install that leaked and required another call back, but the volume and consistency of five-star reviews reflects a company that fixes problems and earns repeat business. The business serves emergency calls, drain clogs, water heater replacement, and complex diagnostics across Lexington and surrounding counties. Their website lists a Master Plumber license, EPA certification, and a gold maintenance subscription. Most recent feedback celebrates technicians who ask questions and work hard, though the single low review flags pricing pressure on a premium fixture.

Drain & Sewer CleaningCommercial PlumbingGas Line Services

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Last updated 2026-08-01