Google-verified6,396 Google reviewssince 1955
Most technicians earn high marks for arriving on time, knowing their work, and treating homes with care. Named staff like Matthew Nettles, Richard, Nick Fort, and James Marlowe consistently receive praise for professionalism and patience. The core problem is sales practices: reviewers report leasing agreements described as rentals or purchases, 10-year commitments that carry hefty early-exit fees, and diagnostic charges buried in membership fine print. One customer paid $700 for a 15-minute $20 part swap. The company responds fast to emergencies even on weekends, but the gap between what sales reps say and what contracts actually require has cost loyal customers thousands in unexpected fees.
Their website lists ACE certification, bonding, and insured status, serving Columbia, Forest Acres, Irmo, Lexington, and surrounding areas since 1955. A maintenance agreement here seems to lock you in longer than you think. If you can navigate the contract carefully, the field work is solid. If you skip that step, you may regret it.
Meetze's technicians arrive promptly, diagnose clearly, and charge fairly for drain cleaning, water heater swaps, leak repairs, and repiping. Staff clean up after themselves and explain costs before starting work.
Charlie Oswald delivers solid plumbing work and answers quickly, with many customers calling him honest and reasonably priced. The tension: those who got written estimates praise his fairness, but two reviews warn that jobs without upfront quotes came in far higher than expected, sometimes double what others quoted.
All 18 reviews are five-star. Customers consistently praise Melvin Brown by name for fast response times, honest problem-solving, and follow-up phone calls. He troubleshoots equipment like Rinnai water heaters in-depth, installs new systems, and charges fairly for repairs. Reviewers highlight punctuality, cleanliness after jobs, and willingness to go beyond the initial scope without running up the bill.
Last updated 2026-08-01