Kay Plumbing, Heating & Cooling
Derek, Austin, Mike, Butch, Carlos, and Matt are the faces reviewers name most often, each praised for arriving on time, explaining work step-by-step, and handling jobs from diagnosis through completion the same day. One customer felt pressured into a $1,127 kitchen faucet install that leaked and required another call back, but the volume and consistency of five-star reviews reflects a company that fixes problems and earns repeat business. The business serves emergency calls, drain clogs, water heater replacement, and complex diagnostics across Lexington and surrounding counties. Their website lists a Master Plumber license, EPA certification, and a gold maintenance subscription. Most recent feedback celebrates technicians who ask questions and work hard, though the single low review flags pricing pressure on a premium fixture.
