Google-verified
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Reviewers consistently report fast dispatch, same-day or after-hours availability, and technicians who locate and repair leaks with minimal disruption. Named staff (Cole, Eric, Bill) earned praise for both skill and personality; one customer noted pricing undercut a competitor's quote.
Most customers experience fast response times, transparent pricing, and thorough explanations from Jarrod and his team. Technicians arrive promptly even on nights and weekends, diagnose root causes other plumbers miss, and follow up with detailed photos. Two one-star reviews describe billing disputes, incomplete work, and missed follow-ups that left customers stuck with damage. Plumbing Brothers handles drain cleaning, water heater service, leak repair, and emergency calls through their website they claim serve Lexington, Columbia, and surrounding areas. Staffers Jarrod, Jared, and Stephanie appear frequently in positive reviews for water heater installs and drain diagnostics. Their website claims over three years of operation with more than a decade of collective experience.
Most calls are answered promptly and jobs completed fast, with technicians who explain their work and show genuine respect in customers' homes. A small share report poor phone manners, but the bulk of feedback centers on named staff like Jerry, Ryan, Romello, and Landon earning strong marks for problem-solving and cleanup.
Last updated 2026-08-01