
Cassell Brothers Home Services
Technicians consistently show up on schedule, introduce themselves, and talk customers through every step of repairs and installations. Named staff like Josh, Dave, Pablo, Danny Ferrari, and Chris Danzler earn specific praise for problem-solving on complex jobs-from century-old replumbing to HVAC emergencies-and for treating customers like partners rather than transactions. One customer felt surprised by final charges without itemization, though they resolved it with management. Across plumbing, water heater, HVAC, and gas work, reviewers report the company prioritizes clarity, follow-up communication, and getting jobs right the first time.

